Shipping policy

Free express shipping Australia-wide

Every order ships free with full tracking, to every Australian address, metro and regional.

  • Processing: orders are dispatched within 24 hours (business days).
  • Delivery: 6-10 business days after dispatch.
  • Tracking: you'll receive your tracking number by email as soon as your order leaves our warehouse. Follow it any time on our Track your order page.

Christmas delivery

To receive your order before Christmas, please order by 10 December. Orders placed after this date are still dispatched within 24 hours but may arrive after Christmas.

Priority dispatch + package protection

For $4.95 you can add priority dispatch and package protection at checkout. Your order is packed first, and if it is lost, stolen or damaged in transit we reship it free of charge.

Customs, duties and GST

Prices shown include GST where applicable. There is nothing extra to pay on delivery.

Questions about your delivery? Email support@getcoolabah.com.